Medici Next Inc

The biggest transformation was often behavioral, not just ideational. One of our earliest innovation experiences took place far from corporate boardrooms. We were working with an NGO in some of the poorest villages in India and Malawi. Many of the people participating were illiterate. And yet what we saw there fundamentally changed the way we thought about innovation. People who had never formally “brainstormed” before were sketching ideas through symbols and drawings, building on each...

The phrase “soft skills” may be one of the most misleading terms still widely used in business. Because there is nothing “soft” about the capabilities increasingly determining whether organizations innovate, adapt, collaborate effectively, navigate uncertainty, or lead through change. For years, these capabilities were treated as secondary to technical expertise — useful, but difficult to measure and ultimately less important than “hard” skills. The future of work is making it increasingly...

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